Live Casino Tables
Your session data is encrypted. We log table activity only to resolve disputes and prevent fraud.
LEGAL REFERENCE
Your Privacy Matters to Us
We've built menaratoto around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA, OVO...
Data ProtectionSecure PaymentsTransparencyYour Control
How We Handle Your Information
When you join menaratoto, we collect information needed to verify your identity, process your deposits and withdrawals, and keep your account secure. This includes your name, email, phone number and payment details. We use this data only to operate your account, process transactions via DANA, OVO, GoPay and QRIS, prevent fraud and comply with local regulations in supported Indonesian regions. We never
sell your personal information to third parties. Your data is encrypted and stored on secure servers. We retain your information for as long as your account is active and for the period required by law thereafter.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
PLAYER SUPPORT
Questions About Your Privacy
Team online
Email Support
Reach our privacy team at [email protected] with any concerns about how we handle your personal data or payment information.
Account Settings
Update your personal details, communication preferences and privacy settings directly from your account dashboard at any time.
Data Requests
Request a copy of your personal data or ask us to delete your account by contacting our compliance team through your account portal.
TRUST MARKERS
Privacy Standards We Follow
Encryption
All transactions via DANA, OVO, GoPay and QRIS are encrypted end-to-end. Your payment details never leave our secure servers.
Compliance
We comply with data protection regulations in supported Indonesian regions and maintain audit trails for all account activity.
Third-Party Audits
Our security practices are regularly reviewed by independent auditors to ensure your information stays protected.
No Data Sharing
We do not share your personal information with marketing partners, advertisers or unaffiliated third parties without your consent.
Breach Response
If a security incident occurs, we notify affected users immediately and work with authorities to protect your account.
Cookie Transparency
We use cookies only to remember your login, track your lobby preferences and prevent fraud. You can manage these in your browser settings.
BENCHMARKED
Privacy Across Our Platform
Slot Lobbies
Spin history is stored on your account for your records. We use this data only to calculate your rewards.
Sportsbook Markets
Your betting history and account balance are private. We never share your wager data with external sportsbooks.
Payment Processing
DANA, OVO, GoPay and QRIS transactions are processed through encrypted channels. We retain receipts for your records.
Account Verification
We verify your identity once during signup. Your documents are stored securely and deleted after verification.
Communication
We send account updates and promotional emails only to the address you provide. Unsubscribe anytime from your settings.
Device & Location
We track your login location and device type to detect unauthorized access and protect your account from fraud.
What This Policy Covers
Account Security
We protect your login credentials, session tokens and account balance with industry-standard encryption and multi-layer fraud detection.
Payment Safety
Your DANA, OVO, GoPay and QRIS details are never stored on our servers. Transactions are processed through secure payment gateways.
Lobby Preferences
We remember your favourite games, table limits and sportsbook markets to personalize your experience when you return.
Responsible Access
You control your account visibility, communication frequency and data sharing settings from your privacy dashboard.
Dispute Resolution
We keep detailed records of your transactions and gameplay to resolve disputes fairly and transparently.
Legal Compliance
We comply with data protection laws in supported Indonesian regions and cooperate with regulators when required by law.
Privacy Policy Questions
We retain your account information while your account is active. After closure, we keep records for the period required by Indonesian law, typically 5-7 years for financial compliance. You can request deletion anytime.
Yes. Contact [email protected] to request account deletion. We'll remove your personal data from active systems within 30 days, though we may retain anonymized records for legal compliance.
Absolutely. We never store your payment credentials. All transactions are encrypted and processed through secure third-party gateways. Your payment details are protected by the same standards as your bank uses.
No. We never sell your personal information. We share data only with payment processors and fraud-prevention partners, all bound by strict confidentiality agreements.
We use cookies to keep you logged in, remember your lobby preferences and detect fraudulent activity. You can disable non-essential cookies in your browser settings without losing core functionality.
Log into your account and visit Settings > Privacy. You can adjust email preferences, communication frequency, device tracking and data-sharing options anytime.
We monitor our systems 24/7 for security threats. If a breach occurs, we notify affected users immediately, work with authorities and provide guidance to protect your account.